Section outline

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    General Information

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    Welcome note

    Hello Dear students,
    Production and Operations Management teaching team would like to welcome you  to this module facilitated in a blended learning mode. Our journey is going to take 12 weeks.

    Aim of the Module

    The module helps students with comprehensive understanding of Production and operations management.

    Specific features of the module

    This module has the following hallmarks:

    1. It oversees the production of goods and/or delivery of services;
    2. It emphasizes the role of quality control during the production of goods and the delivery of services' processes;
    3. It explains the quality control planning and how to improve the production and operations systems for customers' satisfaction;
    4. It indicates how to meet customers' satisfaction and meanwhile achieve the company's goal of shareholders’ wealth maximization.
    Module learning outcomes

    1. Demonstrate the nature, significance and dynamics of manufacturing and service organizations and their contributions to the national and global economy

    2. Explain the conceptual or theoretical framework of POM from the systems (input-processing output).

    3. Define operations objectives and strategies and their alignment to business and corporate strategies, demand forecasting, capacity requirements planning, aggregate planning, materials requirement planning, operations planning and scheduling to ensure the right quantity/volume of items/services are produced at the right time.

    4. Operate the Job design, measurement and compensation in a manner that will motivate and consider the human factor in POM as well as Supply Chain Management concept and tools.

    Module developers
    1. Mrs.  Maureen Mbabazi (Module Leader) 
    2. Mr. Frederic Niyibaruta
    3. Mr. Samuel Gakwerere
    References

    N. Slack, S. Chambersand and R. Johnston (2007). Operations Management, Fifth edition, New York


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    Topic 1: Operations concept,strategy and competitiveness

    Aims of this Topic

    This unit aims at equipping students with production and operations concepts. It distinguishes the production of goods and the delivery of services concepts. It also gives insight in the role of production and operations management.

    Learning outcomes

    At the completion of this topic, Students should be able to:

    • Define production and operations management
    • Illustrate input-output relationship
    • Explain  issues faced by operations managers today
    • Provide Ethical issues in operations
    What should students do?

    E-tivity 1.1; E-tivity 1.2 and E-tivity 1.3

    Resources 
    1. Slides of Chapter one and N. Slack, S. Chambersand and R. Johnston (2007). Operations Management, Fifth edition, New York;
    2. Chapter 1 of Production and Operations Management Handout. 

    • part one File PDF
      Students must
      Mark as done
      1.9 MB
    • part two File PDF
      Students must
      Mark as done
      1.6 MB
    • part four File PDF
      Students must
      Mark as done
      1.8 MB
    • part three File PDF
      Students must
      Mark as done
      853.7 KB
    • E-tivity 1.3: Assignment 1
      Students must
      Mark as done

      Dear student, this is an individual assignment. Please don't go beyond the time limit provided. Otherwise your copy will not be marked.

    • Quiz 1
      Students must
      View

      This quiz will cover topic 1 and it will be attempted on Monday  14/12/2020 at 08:00Am  to Tuesday 15/12/2020 at 22:00Pm

    • Quiz 1
      Students must
      View
      This quiz covers topic 1, it will start on Tuesday 22/11/2022  at 07:00 AM to Thursday  24/11/2022 at 08:00 Pm.  
    • Quiz 1
      Students must
      View

      This is for you students who had some problems in attempting the  recent quiz. it will be attempted on Thursday 01/12/2022 at 07:00Am to Friday 02/12/2022 at midnight.

    • Quiz 1
      Students must
      View
      Make attempts: 2
      This quiz will cover topic 1 and will on Monday 25/03/2024 at 09:00Am and ends on  Thursday 28/03/2024 at mid-night.
    • Assignment on operations concept, strategy and competitiveness Turnitin Assignment 2
      Students must
      Mark as done

      Instructions

      - Must do all questions

      - Avoid cheating

      Questions for assignment

      Download the attached document

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    TOPIC 2: Product Design and Process Selection

     Aims of this topic

    This topic aims at defining the role of Business Strategy, explaining how a Business strategy is developed, describing the role of Operations Strategy in the organization and the relationship between business strategy and operations strategy as well as how an operations strategy is developed.

    Learning outcomes of the topic

    At the completion of this topic, students  should be able to:

    • Explain Operations Issues in Product Life Cycle
    • Define Product Development Process
    • Provide Manufacturing Process Technology
    • Explain nature of Services
    What students should do?

    E-tivity 2.1; E-tivity 2.2; E-tivity 2.3

    Resources
    1. N. Slack, S. Chambersand and R. Johnston (2007). Operations Management, Fifth edition, New York;
    2. Slides of Chapter 2 of Production and Operations management module.
    • TOPIC TWO File PPT
      Students must
      Mark as done
      1.1 MB
    • E-tivity 2.1 Assignment 2 File PDF
      Students must
      Mark as done
      113.9 KB
    • Quiz 2
      Students must
      View

      This quiz covers topic 2 and it will be attempted on  wednesday  16/12/2020 from 08:00Am to  Thursday 17/12/2020 at 22:00Pm

    • Part 2 File PDF
      Students must
      Mark as done
      1.1 MB
    • Quiz 2B
      Students must
      View

      This quiz will cover topic 2, it will  be attempted on Monday 21/12/2020 from 08:00Am to Tuesday 22/12/2020 at 22:00Pm.

    • Quiz 2C
      Students must
      View

      This quiz will cover topic 2 and it will be attempted on Monday 11/01/2021 at 08:00Am to Tuesday 12/01/2021 at 22:00Pm. This is supposed to be done by only all Huye students.

    • Quiz 2
      Students must
      View

      This quiz will cover topic 2 and it will be attempted on Wednesday 23/11/2022 at 07:00Am to Thursday 24/11/2022 at 08:00Pm.

    • Quiz 2
      Students must
      View

      This is for you students who had some problems in attempting the  recent quiz. it will be attempted on Thursday 01/12/2022 at 07:00Am to Friday 02/12/2022 at midnight.

    • Quiz 2
      Students must
      View
      This quiz starts today evening and is closing on Tuesday 24/01/2023 at 6:00Pm
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    TOPIC 3: Operations and Value Chain

    Aims of the topic

    The aim of this topic is to analyze the role of supply chain management in the performance of an organization and to analyze the quality management in production and operations including inventory management and the use the break-even analysis as a tool in deciding between alternative products .

    Learning outcomes of the Topic

    At the completion Students should be able to:

    • Explain supply chain management processes 
    • Illustrate on plant layout and location
    • Define Total quality management
    • Explain six stigma
    What students should do?

    E-tivity 3.1; E-tivity 3.2; E-tivity 3.3

    1. N. Slack, S. Chambersand and R. Johnston (2007). Operations Management, Fifth edition, New York;
    2. Slides of Chapter Three of Production and Operations Management Module.
    • Topic three: Operations and value chain File PPTX
      Students must
      Mark as done
      209.5 KB
    • E-tivity 3.1: Asssignment 3 Assignment
      Students must
      Mark as done
    • Quiz 3
      Students must
      View

      This quiz will cover topic 3 and it will be attempted on Monday 28/12/2020 from 08:00Am to Tuesday 29/12/2020 at 22:00Pm

    • E-TIVITY 3:1 Assignment
      Students must
      Mark as done

      This assignment covers topic 2&3 and it will be submitted on Friday 08/01/2021 at 06:00Pm

    • Quiz 3B
      Students must
      View

      This quiz will cover topic 3 and it will be attempted on Thursday 07/01/2021 at 08:00Am to 04:00Pm. This will be attempted by only 8 students who had issues with the system during the previous quiz in this topic.

    • Topic 3 Quiz
      Students must
      View

      This quiz covers topic 3 and it will be attempted on Thursday 24/11/2022 at 07:00Am to Saturday 26/11/2022 at 23:59 midnight.

    • Quiz 3
      Students must
      View
      This quiz is for students who had issues with previous one. it will cover topic 3,  it starts today evening and closing will be Tuesday 24/01/2023 at 06:00Pm.

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    TOPIC 4: Planning and Controlling of Operations

    Aims of the topics

    This topic aims at highlighting the modern ways of effectively and efficiently planning production and operations management. This planning should take into consideration the capability to satisfy current and future demand within an organization.

    Learning outcomes of the topic

    At the completion of this topic, students should be able to:

    • Explain demand Forecasting and  Material Requirement Planning
    • Define Capacity Requirement Planning
    • Illustrate on Master Production Schedule 
    • Explain Materials Requirement Planning and Monitoring and Evaluation
    What students should do?

    E-tivity 4.1; E-tivity 4.2; E-tivity 4.3

    Resources
    1. https://www.slideshare.net/djeniston/production-planning-control-forecasting
    2. https://www.slideshare.net/SwatanuSatpathy/group-8-8792098?next_slideshow=1
    3. https://www.slideshare.net/laxmikantd/production-planning-and-control-11495751
    4.  N. Slack, S. Chambersand and R. Johnston (2007). Operations Management, Fifth edition, New York
    5. Slides of Chapter Four of Production and Operations Management Module. 

    • Book chapter-TOPIC 4 File PPT
      Students must
      Mark as done
      951.5 KB
    • E-tivity 4.1: Assignment 4
      Students must
      Mark as done
    • Quiz 4
      Students must
      View

      This quiz will cover topic 4 and it will be attempted on Wednesday 30/12/2020 at 08:00Am to Sunday 3/01/2021 at 22:00Pm

    • Quiz 4B
      Students must
      Mark as done

      This quiz will be attempted on Friday 15/01/01/2021 at 03:35pm and it will end Saturday 16/01/2021 at 22:00pm

    • Quiz 4
      Students must
      View

      This quiz will cover topic 4 and it will be attempted on Monday  28/11/2022 at 07:00Pm to Tuesday 29/11/2022 at 23:59 Midnight

    • Quiz 4
      Students must
      View

      This quiz is for students who had issues with the previous one. it will  start today evening and closing on Tuesday 24/01/2023 at 06:00Pm