Section outline

  • Welcome note

    Hello Dear students,
    Production and Operations Management teaching team would like to welcome you  to this module facilitated in a blended learning mode. Our journey is going to take 12 weeks.

    Aim of the Module

    The module helps students with comprehensive understanding of Production and operations management.

    Specific features of the module

    This module has the following hallmarks:

    1. It oversees the production of goods and/or delivery of services;
    2. It emphasizes the role of quality control during the production of goods and the delivery of services' processes;
    3. It explains the quality control planning and how to improve the production and operations systems for customers' satisfaction;
    4. It indicates how to meet customers' satisfaction and meanwhile achieve the company's goal of shareholders’ wealth maximization.
    Module learning outcomes

    1. Demonstrate the nature, significance and dynamics of manufacturing and service organizations and their contributions to the national and global economy

    2. Explain the conceptual or theoretical framework of POM from the systems (input-processing output).

    3. Define operations objectives and strategies and their alignment to business and corporate strategies, demand forecasting, capacity requirements planning, aggregate planning, materials requirement planning, operations planning and scheduling to ensure the right quantity/volume of items/services are produced at the right time.

    4. Operate the Job design, measurement and compensation in a manner that will motivate and consider the human factor in POM as well as Supply Chain Management concept and tools.

    Module developers
    1. Mrs.  Maureen Mbabazi (Module Leader) 
    2. Mr. Frederic Niyibaruta
    3. Mr. Samuel Gakwerere
    References

    N. Slack, S. Chambersand and R. Johnston (2007). Operations Management, Fifth edition, New York